Hyster enjoys a wonderful relationship with most of its clients due its focus on producing complete client satisfaction through its world class production. Our goal is to foresee the requirements of all our clients in addition to deal with them with lift trucks which deliver the reliability, the value and the performance which they really demand.
Hyster fully believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research that is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, in order to guarantee the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold every worker responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a huge array of features. The corporation has remained completely committed to its key focus on safety and quality, on being innovative each time, and by providing several of the best material handling machines on the market. These are only a few of the reasons Hyster has become a leader within the industry.